|
GVMA Staff Bootcamp
August 17, 2008
8 am – 4:15 pm (registration begins at 7:30 am)
Atlanta Marriott Perimeter Center (Atlantamarriottperimeter.com)
Technicians – 7 CE Hours*
Dr. Rachel Eddleman
Patient Monitoring: It’s More than TPF
Fluid Therapy Monitoring: Drip, Drip, Drip & More Drips
Anesthesia Monitoring:Troubleshooting the Machine and the Patient
Course Description: Veterinarians rely heavily on their technicians to monitor the patient for both subtle and obvious changes in status. During this Staff Bootcamp, we will begin by building up from the fundamentals of patient monitoring (It's more than TPR) to recognizing how this affects the pet's treatments, fluid therapy, and anesthesia. During the afternoon, we will launch into an in depth discussion of anesthesia monitoring including how to troubleshoot both the equipment and the patient
*7 hours of CE credit is pending approval with the American Association of Veterinary State Boards (RACE).
Practice Managers
David Bennett
Achieving a an Effective High-Performance Practice – Integrating Six Key Business Elements
This session inroduces a new business model "The Strategic Integration Model" as an innovative tool that provides the framework to assess the effectiveness of your veterinary practice. This extremely logical model creates a comprehensive approach to practice management that will seem surprisingly simple to implement. A can't miss topic that delivers a methodical plan for immediate and long term improvements in your practice.
The Nuts & Bolts of Veterinary Practice Management - Unplugged
An afternoon offering a medley of practical practice management tips. In a fun, lively, and interactive format we will discuss a variety of topics including how performance evaluations can be a productive means to develop your team, how to survive change, conflict leadership, financial reporting and budgeting. Come prepared to find solutions to your practice problems.
All practice managers attending will receive a complimentary copy of the GVMA’s Sample Employee Policy Manual – retail value $475.00!
Receptionists/Staff
Dr. Wendy Myers
- Service Touches for a Widely Successful Practice
- How to Say It: Talking with Clients About Money
- Have Clients at Hello: Advanced Phone Skills
- How to Say It: Talking with Phone Shoppers
- How to Say It: Talking with Clients about Sticky Subjects
- How to Say It: Talking with clients about Dentistry
- Ways to Wow! Your Clients with Exceptional Service
About the Presenters
 David R. Bennett
Mr. Bennett received his MBA from Indiana University and a bachelor’s degree in behavioral science from Lewis University. He has 24 years of business management and leadership experience, with 21 years in veterinary and human health care management.
David served as a practice manager for two veterinary practices for over five years and is currently President of Veterinary Management Solutions, a consulting company providing veterinary practice management consulting services. Much of David’s work has involved operations management, human resource leadership and development, financial management and strategic planning.
 Rachel Eddleman, DVM
After her graduation from the Auburn University College of Veterinary Medicine, Dr. Eddleman worked for three years at a mixed animal practice, followed by more than three years in an emergency/critical care hospital. She is currently the medical director at An-Emerge Animal Emergency Clinic in Cornelia, GA.
Dr. Eddleman was the 2007 recipient of the GVMA Recent Graduate Award.
 Wendy S. Myers
Ms. owns Communication Solutions for Veterinarians in Denver, Colorado and consults with veterinarians and industry on client service, marketing and hospital management. She is the authored and produced three books and five videos on veterinary practice management.
For five years, Wendy served as editor in chief of Veterinary Economics, and she has published articles in AAHA Trends, Veterinary Economics, Veterinary Practice News, Veterinary Forum and The Team. Wendy has taught marketing communications in the master’s degree program at Colorado State University. She is a past national president of the Society of Professional Journalists.
FEES
Early bird (before 7/25)
$95 members/$125 non-members
Pre-registration (deadline 8/10)
$109 members/$139 non-members
On-site (after 8/10)
$120 members/$150 non-members
Hotel Info: Limited number of hotel rooms at $99, cut-off date 7/29, call 770-394-6500 and ask for GVMA rate
Registration fee includes light continental breakfast, morning & afternoon break, and lunch.
Download a registration form here
|