Wendy S. Myers, CVJ, owns Communication Solutions for Veterinarians in Denver, CO and is a Certified Veterinary Journalist. Her consulting firm helps veterinary teams and owners improve communication skills, compliance, client service, and hospital management and is a leader in phone-skills training. Wendy is a member of the American Animal Hospital Association and has been an instructor for the AAHA Veterinary Management School. Known for seminars and webinars packed with practical business ideas that can be immediately implemented, Wendy speaks at conventions internationally. She is the author of five books and five videos and frequently writes for veterinary journals.